FAQCompare apples with apples!

Want to know more?

Check below or drop us a line and Anthony will contact you.

Before we start

  • Do you offer fixed price quotes?

    Yes. A fixed price quote will detail the scope of the job, and include elements to be painted, scaffolding to be used, preparation undertaken and branded paint system to be applied. A fixed quote will also list any items not to be painted for clarity between both parties.   

  • Do you guarantee your work?

    Yes. Innovation Painting is a Dulux Accredited certified painter and offers a five year workmanship warranty for residential paint projects. Our warranty guarantees the coating system applied will not peel, flake or blister for a minimum period of 5 years as a result of faulty surface preparation or application of the coating system* Please ask Anthony to show you our 5 Year Workmanship Warranty when quoting your job.

  • Are you fully insured?

    Yes. Innovation Painting is fully licensed and insured. What’s more, our credentials are independently validated by Ebix Trades Monitor every year. Policies held include: Public Liability Insurance, Workers Compensation Insurance, Home Warranty Insurance, Comprehensive Vehicle Insurance.

  • Are Innovation Painting painters trade qualified?

    Yes. All team members are fully qualified Painters and Decorators.

  • Can you help with colour selection?

    Yes. Anthony loves working with colour and can help you select a new colour scheme. If you’d prefer working with a professional designer, no problem, Anthony can arrange for a Dulux Colour Design Consultant to work with you**.

  • We need some repairs completed by other trades. Is this something you can help with?

    Yes. We can recommend other trade services for new or remedial work to contact you.

  • What else can you paint?

    We’re also experts in stripping back and recoating cedar windows and doors, repainting Colorbond and timber fences, roller doors, patios, screen doors. Send an inquiry if you have something not listed that needs painting.

  • On the job

  • Are you a COVID-19 safe business?

    Yes. In response to the Covid-19 pandemic, we follow the guidelines issued by the NSW State Government, NSW Health and the Federal Government. Currently these include:

    • Washing hands often with soap
    • Using hand sanitizer
    • Maintaining social distance of 1.5metres where possible
    • Monitoring for COVID-19 symptoms

    Self-isolating should any employee experience symptoms

  • What type of paint do you use?

    Innovation Painting uses premium paint and products from reputable manufacturers you know and trust. Paint and woodcare brands include Dulux, Dulux AcraTex ,Intergrain, Cabot’s, and Taubmans  

  • What about safety

    Keeping employees and people safe at work is in our DNA. Our team attend safety training courses and participate in toolbox talk modules for topics such as working at heights, scaffolding, safe use of cherry pickers, working with chemicals, manual handling and spraying. We don’t cut corners, so please don’t ask us to.

  • What methods of preparation are used?

    Good preparation is the key to achieving a great paint finish. We will use a combination of the following: hand sanding, scraping, high pressure water cleaning, stripping, extraction sanding before filling with an appropriate filler wherever needed. Your quotation will detail methods to be used.

  • After we finish

  • How do you invoice jobs?

    Invoices are usually issued via email. Speak with Anthony should you need to discuss alternative arrangements.

  • What methods of payment do you accept?

    We accept payment by Credit Card, Debit Card and Electronic Bank Transfer (EFT). Speak with Anthony should you need to discuss alternative arrangements.

  • Do you offer maintenance programs?

    Yes. Innovation Painting provides maintenance programs to help keep your property looking its best between major repaints. Cleaning, inspections and touch ups extend the lifecycle of the coating system. Ask Anthony to customise a maintenance program for your home or building. You’ll be pleasantly surprised how little it costs to protect your investment over the long term.

  • How do we look after newly painted surfaces?

    We’ll provide you with care maintenance guides to help you keep new painted surfaces fresh and clean